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Terms

CellphoneUnlock.net has no affiliation with any cell phone manufacturer or cellular service carrier and does not represent itself as such.  All trademarks, logos and images are copyright to their respective owners.  Please contact sales@cellphoneunlock.net to report any misuse.

If you are in the United States of America and own a phone that was purchased before January 26th, 2013 you may legally unlock it in accordance with the exemption to the Digital Millenium Copyright Act (DMCA).  Cell phone unlocking will now be illegal in The United States of America for any USA service provider cell phone that is purchased after January 26th, 2013 unless you have permission from the service provider your phone is locked to.  We will not provide any advice, service, or support for any USA service provider cell phone or smart phone purchased after January 26th, 2013.  CellphoneUnlock.net will not be held liable or responsible if you place an order for an unlock code or software for any USA service provider cell phone that was purchased after January 26th, 2013.  If you make a purchase on www.CellphoneUnlock.net or any affiliated website you accept full responsibility for complying with all local, national, and international laws. CellphoneUnlock.net will not knowingly give any advice or provide any service to anyone who wishes to unlock a phone that was purchased from a USA service provider after January 26th, 2013 in The United States of America.

We reserve the right to change these terms and conditions at any time. Any such changes will take effect when posted on the website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by these latest terms and conditions.

PRIVACY

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We will never collect sensitive information about you without your explicit consent. The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions/comments about privacy, please do not hesitate to contact us.

Please note that we may occasionally e-mail promotions and special offers to your e-mail address which you may easily opt out of by sending in an request to exclude you from our mailing list.

SERVICE AND TURNAROUND TIMES

While most of our services are instant and can be returned in a matter of minutes please note that we do not keep stock of all unlock codes for delivery. There is simply too many codes for us to keep track and handle. This mean in some instances, extreme cases or weekends, we may take about 1-2 weeks to find and process your code. You can rest assured that we will do all we can to find your code and fulfill the order as fast as we can but ask for your patience if this should be the case.

For approximate turnaround times for your particular phone model or network provider, please refer to our blog posts under “delivery times”.

While our Remote IMEI Unlock Codes are easy and safe to use, please use at your own risk. We are not liable if you damage your handheld device from improper use.

HARDLOCKING YOUR DEVICE

Before you purchase one of our unlock codes, it is up to you as the purchaser to check to see if your device is already hardlocked. Hardlocked means your device will be unable to accept one of our “working unlocking codes” as you are out of attempts. Depending on the manufacturer of your device you may have 3-10 tries. We will not refund you if your device is already hardlocked and you have already purchased a code.